Frequently Asked Questions
Frequently Asked Questions: Clarity, transparency, and care — the Umeed way.
Umeed works across India to provide food security, healthcare access, education support, women upliftment, environmental initiatives, skill development, and crisis response. Our programmes are designed to offer both immediate relief and long-term community empowerment.
We work across multiple regions including Delhi, Uttar Pradesh, Bihar, Madhya Pradesh, Assam, Goa, Karnataka, and several others through on-ground teams, partner organisations, and mobile outreach models.
Our work is supported through individual donations, corporate partnerships, grants, community fundraisers, and in-kind contributions. All funds are allocated directly to active programmes and verified relief operations.
You can donate through the “Donate” page on our website, which offers secure online payment options including UPI, net banking, cards, and bank transfer. Donors can also choose to support a specific cause such as healthcare, education, food security, or crisis relief.
Yes. Umeed is registered under Section 12A and 80G, which means Indian donors receive tax benefits for eligible contributions. A digital receipt is automatically generated after every donation.
Once you donate, you receive an acknowledgement along with periodic email updates that highlight ongoing projects, fund utilisation, and impact reports. Donors supporting specific causes (like OxygenSOS or FoodSOS) also receive programme-wise updates when available.
Yes. We regularly release audited statements, programme summaries, and impact dashboards that outline fund deployment, geographic reach, and beneficiary numbers. These are available upon request and periodically shared online for transparency.
Every programme is documented with verifiable data, photographs, beneficiary counts, and third-party vendor bills. We maintain strict financial tracking and issue receipts for all donations. Large allocations undergo vendor verification and internal audit checks.
You can sign up through our volunteer form. We offer opportunities in healthcare outreach, education support, content and storytelling, administrative work, event support, and on-ground relief operations. Once you apply, our team will connect you with available roles.
No. Anyone with commitment, empathy, and willingness to learn can join. For specialised roles such as medical support, mental health work, or technical training, we match volunteers with relevant backgrounds.
You can volunteer anywhere between 2 to 20 hours per week, depending on your availability and the programme’s requirements.
Yes. Umeed operates as a registered non-profit with all required legal certifications, including:
- Registration under the appropriate NGO regulatory framework
- 12A and 80G Certification for tax-exempt donations
- Compliance with financial and statutory audits
- Additional documents can be shared on request.
Absolutely. We collaborate with brands, companies, foundations, and institutions to design measurable impact programmes under CSR guidelines. Custom project proposals can be created based on your focus areas.
Our teams work with local communities, panchayats, schools, and grassroots partners to identify vulnerable families and individuals. We prioritise women, children, the elderly, and low-income households.
Our work is community-led, transparent, and data-supported. We combine on-ground action with technology, partner networks, and volunteer-driven models. Most importantly, we stay with communities beyond a single intervention, ensuring support carries forward.
Yes, in certain locations and programmes. We coordinate visits for donors, partners, and volunteers to ensure safety, privacy, and the dignity of beneficiaries.
Yes, depending on ongoing programmes. Items such as dry ration, hygiene supplies, winter clothing, and educational material are accepted when relevant. Please contact our team before sending items.
You can reach us through the contact form on our website, email, or social media channels. Our team responds within 48 hours for most queries.